How to Write a Customer Service Resume
Making a professional customer service profile or CV (Curriculum Vitae) is about highlighting your pertinent expertise and experiences. A well-written CV or resume and a strong cover letter, in addition to an impressive LinkedIn profile, can make a significant difference in getting a job. We at Joondalup Resume, we specialize in offering resume and CV writing services along with cover letter writing services and LinkedIn profile optimization services to help get noticed by the competition. In this article, we will go over how to describe the customer service aspect on a resume or CV, demonstrate your customer service abilities on a resume or CV and offer suggestions regarding how to present your customer service capabilities.
How do you describe the customer service in the resume or CV:
When you describe your customer service experience, concentrate on specific jobs and duties. Make use of action verbs, such as "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent metrics, like satisfaction levels of customers to illustrate your impact.
How to show customer service skills on a resume:
As well as describing the experience you had, it is important to identify specific abilities relevant to customer service. These include the ability to communicate and solve problems. Include any relevant training or certifications for example, a customer service course or a certification in a specific customer service software.
What should I write about customer Service skills?
When you write about your customer service skills, focus on the most important and pertinent skills to the job you’re applying for. For example, if the job involves a lot of phone calls, then highlight your previous experience and abilities in phone customer support.
How can I document about my experience with customer service?
When writing about your experience with your customer service experience, use specific examples and quantify your successes. For instance, instead writing "Helped customers with their inquiries," say "Assisted an average of 50 people per day by answering their queries, which resulted in a 90% satisfaction rate."
With these suggestions follow these suggestions to create an excellent customer service resume the cover letter, CV and LinkedIn profile that shows the relevant skills and experience you have that make you an ideal candidate for customer service positions. Be sure that you proofread and edit your resume or the cover letter and CV before making it available for submission. Also, consider soliciting help from an expert at Joondalup Resume if you need assistance.
