How to Write a Good Customer Service Resume
The process of creating a successful customer service Resume or CV (Curriculum Vitae) must highlight your relevant experience and skills. A well-written resume or CV along with a solid cover letter, along with a professional LinkedIn profilecan make a huge difference when it comes to getting an employment. At Joondalup Resume, we specialize in offering resume and CV writing services covering letter writing, as well as LinkedIn profile optimization services to make your profile stand out your competition. In this article, we will detail how to convey customer service on a resume or CV, highlight customer service skills on a resume or CV and give tips regarding how to present your the skills of customer service.
How do you describe the quality of service you provide on an application or resume:
When you describe your customer service experience, concentrate on specific jobs and duties. Utilize action verbs such as "assisted," "resolved," or "responded," to describe your work. Additionally, include any relevant metrics, such a satisfaction levels of customers to show your contribution.
How do you display the customer service skills in a resume or CV:
Alongside the description of your experience, be sure to identify specific abilities that relate to customer service, such as solving problems and communication. Include any relevant certifications or training that you have, for instance, a client service course or a certification from a specific customer support software.
What do I write about about customer service skills:
When writing about customer service abilities, concentrate on the most essential and relevant skills for the job you’re applying for. For example, if the job involves a lot phone communication, highlight your experiences and expertise in telephone customer service.
How can I document my personal experience as a customer?
If you are writing about your customers service experience, provide specific examples and measure your successes. As an example, instead of simply saying "Helped customers with their inquiries," say "Assisted an average of 50 people per day with their questions, which resulted in a 90% satisfaction rate."
Following these steps that you will be able to craft your customer service resume your CV and cover letters and LinkedIn profile that showcases your experience and expertise which make you a desirable potential candidate for roles in customer service. Be sure not to proofread the resume CV and cover letter before you submit it. You may also consider seeking professional help from Joondalup Resume if you need assistance.
