How to present Customer Service on a Resume

When applying for a customer service position, you must be sure to list your relevant expertise and experiences on your resume. A well-written resume can make huge difference when you apply for the job you want. In Joondalup Resume, we specialize in offering professional resume writing services to aid you in standing out from the rest of the applicants. In this post, we’ll give you tips on how to present customer service on a resume.
- Use action verbs: When describing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in customer service and have seen results.
- Be specific about your job duties and responsibilities. Be clear when describing your service experience. Instead of telling the reader that you "worked in customer service," write "managed a team of customers service reps and dealt with customer complaints."
- Provide metrics: Include relevant metrics such as customer satisfaction ratings to show your effectiveness. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
- Make your resume more tailored: Customize your resume for the customer service job you’re applying for. Include the relevant skills and experience that are relevant to the job.
- Proofread and seek professional help Check your resume for errors before submitting it to ensure that it’s not erroneous. If you require help you can seek help from a professional by contacting Joondalup Resume.
By following these tips and guidelines, you can write an effective customer service resume that effectively highlights your relevant experiences and expertise. Be sure to make your resume specific to the job you’re applying to and be sure to proofread your resume prior to submitting it. Joondalup Resume can also assist with the creation of a strong resume that highlights your strengths as well as your experience.