How to present Customer Service on a resume

Posted by Joondalup Resume on 26 Oct 2024

When seeking a customer service job, it is essential to include your experiences and abilities on your resume. A well-written resume will make a big difference in getting the job you’ve been hoping for. At Joondalup Resume, we specialize in offering resume writing services to make you stand out from your competitors. In this article, we will explain how to write about the customer service aspect of your resume.

  1. Utilize action verbs: When talking about your experience with customer service you should use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in your work with customers and have achieved results.
  2. Incorporate specific job duties and responsibilities: Be precise in describing your customer service experience. Instead of saying "worked in customer service," you should say "managed the customer service representatives and took care of customer complaints."
  3. Offer metrics: Include relevant metrics , such as customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
  4. Create a custom resume by tailoring your resume according to the customer service job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
  5. Proofread and seek professional help Before you submit your resume, proofread it. uploading it to ensure it’s error-free. If you need help, consider seeking professional help from Joondalup Resume.

With these suggestions, you can create a resume for customer service that effectively highlights your relevant work experience and skills. Be sure to make your resume specific to the specific job you’re applying for and to proofread it before submitting it. Joondalup Resume can also assist you in creating an effective resume that showcases your skills and expertise.

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